Having access to transportation can impact the quality of life for older Americans; without it, the ability to live independently is jeopardized. More than 6,000 transit systems nationwide provide some form of service to older riders, from reduced fares to expanded use of low-floor vehicles to personalized training sessions to help older riders get where they need to go. But transportation assistance is not always well advertised or organized into comprehensive directories. AARP Bulletin Online has compiled a state-by-state list of local transportation options to help you quickly access transportation in your community.
Senior transportation programs make it possible for individuals who do not drive and cannot use public transportation to obtain rides for essential trips, such as medical appointments, business errands, shopping and other activities. Transportation services vary among communities and may be "fixed route" (i.e., similar to a bus route, with scheduled stops and routes) or "demand response" (i.e., like taxi service, providing on-demand, door-to-door service). Services may be provided by urban and rural transit systems, human service organizations, churches and other providers.
Transportation services may include dial-a-ride, bus tokens and/or transit passes for fixed-route scheduled services, taxi vouchers and mileage reimbursement to volunteers or program participants.
When seeking transportation assistance, make sure you inquire about fees, availability and accessibility of such options, whether through public or private organizations.
Use the drop-down menu below or scroll down this page to find links to and details about state-specific information about transportation assistance in your state and community:
The Alabama Department of Senior Services' Elder Connect tool connects older Alabamans to a host of transportation assistance programs in their local communities. Simply select your county and "Transportation Assistance" from the pull-down menu, and you can get instant contact information about a variety of transportation resources in your area. Or call (800) AGELINE (800-243-5463).
Click here for information on public transportation options in specific cities and counties:
Alaska
Click here for information on Alaska's Centers for Independent Living or Aging and Disability Resource Centers. The Catholic Community Service's Senior and Caregiver Resource Center is a resource for Alaska's caregivers and will assist with any elder caregiving need, including transportation. Also, the Alaska Commission on Aging has links to other programs and agencies.
The Alaska Community Transit Program's Coordinated Community Transportation Web page provides links to public transportation programs in key areas of the state. Scroll to the bottom of the page to click on the region you are interested in, or call (907) 465-8958. Or go directly to a city's or region's overview of local transportation options:
Meanwhile, Alaska Direct Bus Line, (800) 770-6652, runs to different cities and towns in Alaska throughout the year. The Alaska Marine Highway System operates ferries between 33 Alaska communities and Bellingham, Wash., and Prince Rupert, B.C.
Arizona
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation listed and other pertinent services in your community. Transportation services are intended to help persons get around the community. A number of communities may offer door-to-door transportation services for older persons such as vans or minibuses that accommodate wheelchairs, walkers and other devices. Transportation may be provided to and from the doctor's office or other medical services, community facilities and other services. Help is also available in some communities in the form of escort services and shopping assistance.
To find out more about home and community living supports, contact the Division of Aging and Community Services/Aging and Adult Administration at (602) 542-4446.
The Arizona Transit Association, a nonprofit statewide organization dedicated to improving transportation throughout Arizona, provides a page linking visitors to local public transportation options in each Arizona county.
Meanwhile, an overview of Arizona's Department of Transportation's (ADOT) grant assistance program for agencies serving elderly (60+ years) and/or persons with disabilities and a map of service locations is available here.
Access public transportation assistance information on some of Arizona's systems by clicking on:
Meanwhile, visit ADOT's grant assistance program for local communities serving the general public (including but not specializing in elderly/disabled) with transit. This site contains links to public transportation in Arizona's smaller cities and rural areas, including Coolidge, the Navajo Nation, Cottonwood, Sedona, and Kingman.
Arkansas
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community.
Another handy resource to find transportation services in your area is AR GetCare. Simply select your county and "Transportation Assistance" from the pull-down menu, and you can get instant contact information for a variety of transportation resources in your area. Or call (501) 682-8521.
Also, the Department of Health & Human Services provides links to transportation assistance for those on Medicaid, (800) 482-1141, and in transitional employment, (800) 482-8988.
To find public transportation options in your community, along with specific programs for elderly and disabled residents, check out the Arkansas State Highway and Transportation Department's Public Transportation Directory (PDF). Scroll to pages 21-27 to find out about paratransit options by community. The department's main number is (510) 569-2000.
Also, visit the Central Arkansas Transit Authority's website to find out options in one of the state's larger transit systems. Visit the Federal Transit Administration to find out about other regional transit systems.
California
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. You can also locate the AAA in your area by calling (800) 510-2020.
Two good resources to check out for transportation options in your community include the California Transit Association's links to local transit authorities throughout the state and the Federal Transit Administration's California page. If you have not found suitable options on those links, visit here.
For a list of small, rural and specialized transit providers, visit the member link page of the California Association for Coordinated Transportation.
Meanwhile, visit the following regional transit system sites:
Los Angeles-Orange Counties
San Francisco-Oakland
Sacramento
Colorado
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Or contact the State Unit on Aging at (303) 866-2800.
Another handy resource,Getting There, offers a Resource Guide to Transit Services for Older Adults in metropolitan Denver, Boulder and other areas.
The Colorado Department of Transportation's Web tool will help you find local transportation options. Select your city and mode of transportation, and the tool gives you several options. The Denver metro area Seniors' Resources Center provides rides to older adults and persons of all ages with disabilities who live in Jefferson, Denver, Adams, Gilpin, Clear Creek and Park counties. Vehicles are wheelchair-accessible and drivers provide door-to-door, demand-response service. Click here for a list of Colorado transit agencies.
Connecticut
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call (800) 994-9422 to find out about transportation options in your locality.
The Connecticut Department of Transportation offers a handy public transit and ride-sharing resource that puts you in contact with public transportation systems. The state's bus and rail transportation system consists of two commuter rail lines, three branch lines, eight CTTRANSIT bus divisions and 14 active transit districts. Links to complementary paratransit services are also available. Or call the department's Bureau of Transportation at (860) 594-2800.
Delaware
The state's Department of Health & Social Services offers a Guide to Services for Older Delawareans that can be accessed as a PDF file. Scroll down to pages 166-171 for a wide range of public and private transportation options for older residents and those with disabilities. Or call the Division of Services for Aging and Adults With Physical Disabilities at (800) 223-9074. Or if you qualify for medical transportation benefits, visit here.
Delaware's DART First State public transit system operates the SCAT Senior Citizens Taxi program, which provides a 50% discount on taxi fares for senior citizens and persons with disabilities. Anyone 65 or older, or any person with a physical or mental disability which prevents operating a motor vehicle may be eligible to use SCAT. A SCAT ticket book valued at $10 can be purchased for $5 at any DART Transportation Store. The tickets are used to pay the metered taxi fare. Ticket sales outlets are listed on the website, or call (800) 355-8080 to find locations near you.
From the DART First State home page, you can also access paratransit services and RideShare information.
DART's Transportation Provider Directory highlights public and private transportation options in Delaware and nearby states.
District of Columbia
The district offers several transportation options for older residents:
Florida
Start by finding an Area Agency on Aging office near you. These local agencies can also direct you to transportation and other pertinent services in your community:
Meanwhile, to link to a local public transit authority in your part of the state, click here.
Georgia
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call the Division on Aging Services at (404) 657-5258.
Meanwhile, the Metropolitan Atlanta Rapid Transit Authority (MARTA) has a page for senior citizens and persons with disabilities with information about special fares and programs.
Hawaii
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Or contact the state's Executive Office on Aging at (808) 586-0100. The Office's Kupuna Care program also offers assisted transportation to older residents who cannot use regular transportation services.
To locate a local public transportation provider in your area, click here.
Idaho
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call the Idaho Commission on Aging toll-free at (877) 471-2777.
Meanwhile, check out the following links to Idaho's primary county public transportation providers:
Illinois
Start by finding an Area Agency on Aging office near you. Click on the county that interests you to find contact information for the AAA in your area. These local agencies can direct you to transportation and other pertinent services in your community. Also, call the Illinois Department on Aging's Senior Help Line at (800) 252-8966.
Meanwhile, click here to find information about other large transit systems in Illinois.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community.
Meanwhile, visit the following sites for information on transit systems in these areas+:
Information on rural transit options in Indiana is available here.
Start by finding an Area Agency on Aging office near you. Click on your county to find contact information for the AAA in your area. These local agencies can direct you to transportation and other pertinent services in your community.
Start by finding an Area Agency on Aging office near you. Search by your county or town to find contact information for the AAA in your area. These local agencies can direct you to transportation and other pertinent services in your community.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Seniors may also be able to find human services-related transportation options at the Kentucky Cabinet for Health and Family Services' Department for Community Based Services.
Meanwhile, the state Transportation Cabinet has links to human-services delivery programs that are of interest to seniors on Medicaid or eligible for certain forms of state assistance. The state Office of Transportation Delivery has general information about transportation programs for the elderly and disabled and for those living in rural areas.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. The Governor's Office of Elderly Affairs can be reached at (225) 342-7100. A listing of local councils on aging can be found here. Louisiana Answers.com is a useful resource for older adults. Highlight your parish and scroll down on the service categories to find transportation, then hit Search to find resources in your area.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Meanwhile, check out the social services transportation provider in your region. Buses, vans, or individual drivers can help you get to doctors' offices, clinics and pharmacies in most areas of the state. Advance notice is required for some of these arrangements.
Maryland's Department on Aging offers information on Local Transportation Services and Resources for Senior Adults for many counties in the state. Also, visit the department's site for Senior Information and Assistance offices to help you with transportation and other service options in your area. For more information, call the department at (410) 767-1100 or toll-free at (800) 243-3425.
Meanwhile, if you're trying to find out more about your local transit system, click here for links to locally operated transit systems throughout the state. For more information, call MTA's Transit Information Call Center at (410)-539-5000 or toll-free at (866) RIDE-MTA.
To find an Area Agency on Aging office near you, visit the Massachusetts Office of Elder Affairs website. These local agencies can direct you to transportation and other pertinent services in your community.
Meanwhile, here are links to other regional transit systems throughout Massachusetts, in case MBTA does not extend to your community.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community.
Michigan's Department of Transportation Public Transit Provider Directory provides links to the state's 19 urban transit systems and nearly 60 nonurban transit systems. The directory provides profiles of each transit system, along with key facts, contact information and links to each system's website.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Also, Minnesota's Board on Aging offers a Senior LinkAge Line that allows residents age 60 and older to find local transportation options to get to and from appointments, shopping, grocery stores, senior centers or social events. Minnesota communities have different types of transportation services available. Some offer door-to-door (or escorted) transportation, some have fixed routes (such as buse), and some communities, particularly those in rural areas, offer volunteer driver programs. Call (800) 333-2433.
Meanwhile, visit metrotransit.org, Minnesota's largest transit system, and Duluth Transit Authority.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. For more information about human services-related transportation resources, call the state Department of Human Services' Division of Aging and Adult Services at (800) 948-3090.
To find a public transit system in your area, click here. Only a few of the local transit systems have websites. One of the state's largest transit systems, Coast Transit Authority in Harris County, has a program for seniors.
Start by finding an Area Agency on Aging office near you. Click on your county to find contact information for the AAA in your area. These local agencies can direct you to transportation and other pertinent services in your community. You can track down a wide variety of transportation services—from public transportation to volunteer transportation resources to nonemergency medical transit—on the Missouri Aging Information Network.
Missouri Department of Transportation offers a directory of transit options for rural residents, and advises those in nonrural areas to visit one of the following links to find information about a transit system near you:
If these systems don't cover your community, try the Missouri Public Transit Association's member link page.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Some of the AAAs have websites that can be accessed from the State Department of Public Health and Human Services website.
To link to transit providers throughout Montana and to find out more about transportation options for older or disabled residents, go to the state Department of Transportation's traveler information page. For information about transit agencies serving older and disabled residents, call the department at (800) 714-7296. or e-mail transitinfo@mt.gov.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Meanwhile, Answers4Families has a helpful source, an index to Eldercare transportation by city.
Scout out transportation options—from buses to taxis to rural transportation options in your community—with the Nebraska Department of Roads' Transit Directory.
Nevada Care Connection offers a searchable database for seniors and caregivers that will pair them up with local transportation and other services in their community. For more information call the state Division of Aging Services contractor, Continuum, at (775) 829-4700.
Here's a list of some of the state's largest transit systems:
To find out about public transportation options in your community, visit the New Hampshire Transit Association's provider directory.
Want to know more about a particular transit provider? Need a bus schedule, route map or ticket info? You'll find contact information as well as links to Internet websites for most of the state's transportation providers. The New Hampshire Department of Transportation Directory connects you to public transit providers, some private carriers and other providers. New Hampshire residents can call (800) 462-8707 for more information. The state is also working on a comprehensive ride-sharing program.
Start by finding an Area Agency on Aging office near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call (877) 222-3737 to access NJ Ease, a toll-free service that connects seniors with local service providers.
An excellent resource available through the state Department of Health and Senior Services is the CaregiverNJ tool. Seniors and caregivers can click on Community Resources, select their county from the drop-down list, check the services, including transportation, they are interested in and hit Start Search to find providers in their area. Or click on Resources and Services, then click on Transportation to find a wide range of transportation options, from reduced-fare programs to transportation assistance programs. Another good resource is the New Jersey Council on Special Transportation.
Also, New Jersey Transit offers a Trip Planner and information on accessible transportation services. Here are links to some of the state's largest transit systems:
Start by finding an Area Agency on Aging office near you. Scroll down to the listing of Area Agency on Aging, and click on your county or Native American link. These local agencies can direct you to transportation and other pertinent services in your community.
New Mexico's Department of Transportation offers links and contact information to a host of transportation providers in the state, including these:
Start by finding an Area Agency on Aging office near you. You'll see an interactive map of New York State. Click on your county or Native American link. These local agencies can direct you to transportation and other pertinent services in your community.
The New York City Department of Transportation's Web page of city transit providers can link you directly with a host of NYC providers.
Start by finding an Area Agency on Aging office near you. You'll see an interactive map of North Carolina. Click on your county to find the local Area Agency on Aging, which can direct you to transportation and other pertinent services in your community.
To quickly link to some of the state's larger public transit systems, visit the North Carolina Public Transportation Association's provider links page.
To tap into the aging services network in North Dakota, contact the state Department of Human Services' Adults and Aging Services, (800) 451-8693. The department's Senior Info Line tool allows users to search for a wide variety of human services, including transportation options, on a county or services basis. For an alphabetical list of transportation services for older adults in the state, visit here.
Start by finding an Area Agency on Aging or county office on aging near you. You'll see an interactive map of Ohio. Click on your county to find the local Area Agency on Aging, which can direct you to transportation and other pertinent services in your community. Or call toll-free (866) 243-5678. Some Ohio counties also have their own county office on aging.
Start by finding an Area Agency on Aging or county office on aging near you. The link above takes you to an interactive map of Oklahoma. Click on your county to find the local Area Agency on Aging, which can direct you to transportation and other pertinent services in your community. Or call the Senior Info-Line (800) 211-2116.
The state Department of Human Services' Aging Services Division offers community service providers and transportation resources in the state. For more information, call (800) 498-7995 or (405) 521-4214.
Oklahoma Department of Transportation does not have a list of local transit providers on its website. Click these links to access the state's two largest transit systems:
Start by finding an Area Agency on Aging or County Office on Aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call (800) 282-8096. Also, Network of Care is a great resource for seniors and disabled persons in Oregon to find a host of community resources.
To find an Area Agency on Aging (AAA) office, click on the one nearest you:
Need to find transportation and other resources in your community? Try SC Access, a guide to available resources for older adults, people with disabilities, their family members and caregivers. Click on your county and a service you need, such as local community transportation, and you'll get a listing of providers and contacts. Or use this link to locate the phone number of a regional information specialist in your area.
The state Department of Transportation list of the state's 22 mass transit providers is a PDF list with contact information. The Transportation Association of South Carolina links to most of those urban and rural public transit providers. Interested in commuter-focused Ride-Share info? Visit here.
South Dakota Adult Services and Aging promotes resources that enable disabled adults and older South Dakotans to live independently. The agency hosts a transportation section on its website that provides information, contacts and links to general, human services and medical-related transportation services.
South Dakota's Office of Public Transportation provides a directory of transit providers. The directory list several dozen public and specialized transit service providers, and links to hours and service areas for each provider.
Meanwhile, click on the following links to access some of the larger transit systems in the state:
Start by finding an Area Agency on Aging or county office on aging near you. You'll see an interactive map of Tennessee. Click on your county to find the local Area Agency on Aging, which can direct you to transportation and other pertinent services in your community. Or call toll-free (866) 836-6678. The Department of Transportation has a directory of urban systems and rural transit agencies. The resource provides service area information and contacts but does not include links to the providers.Visit Tennessee Transit Links for additional public transit information.
Start by finding an Area Agency on Aging or county office on aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call (800) 252-9240. Texas also has Area Information Centers, agencies selected by their communities and designated by the Texas Information and Referral Network to provide information about health and human services in their respective regions.
A variety of information on public transportation options is available at the Department of Transportation. Also, Texas Medicaid recipients can request nonemergency medical transportation services through the Texas Department of Transportation. Users must call the toll-free number (877) MED-TRIP or (877) 633-8747 in advance to access services.
Start by finding an Area Agency on Aging or county office on aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Meanwhile, the state offers a Seniors.Utah.gov website that links seniors with a wide variety of services, including transportation resources.
Start by finding an Area Agency on Aging or county office on aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Or call the Senior Health Line at (800) 642-5119. Meanwhile, the state Division on Disability and Aging Services offers an "Essential Trips" resource, linking visitors to local human and community transportation resources.
Start by finding an Area Agency on Aging or county office on aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Or contact the Virginia Department for the Aging at (800) 552-3402.
Start by finding an Area Agency on Aging or county office on aging, near you. These local agencies can direct you to transportation and other pertinent services in your community.
Meanwhile, the elderly, disabled and other Washington residents can learn more about a range of services available—from medical to paratransit transportation—from the Agency Council on Coordinated Transportation.
West Virginia
Start by finding an Area Agency on Aging or county office on aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Or contact the West Virginia Bureau for Senior Services at (304) 558-3317.
Wisconsin
Start by finding an Area Agency on Aging or county office on aging near you. These local agencies can direct you to transportation and other pertinent services in your community. Wisconsin also has county and tribal aging offices that can answer questions about needs, services and opportunities for older persons in their communities. Transportation services can be arranged through the local aging offices to get you to medical appointments, banks, other appointments and social activities; or help you go grocery shopping or attend meal programs. Specialized transportation may be arranged for those using wheelchairs. Some ride services are provided by volunteers. Reservations are required and some charges may apply.
Wisconsin's Department of Transportation hosts a Travel Information page. The resource list is limited for public transit options, but it does provide links to commercial transit options in the state. The department lists specialized transit providers that cater to elderly and disabled individuals.
Also, check out the American Public Transportation Association's Wisconsin page to find information on local public transit options in the state.
Start by finding an Area Agency on Aging or county office on aging near you. The link brings you to Older American Act service providers in each county in Wyoming. Or call the Department of Health's Aging Division at (800) 442-2766, or Tim Ernst at (307) 777-6102. Senior Pathways is a great resource to get you connected quickly with a host of service providers, including transportation providers, in your local community. Click on the map to get a list of services in your county, or narrow the results using the drop-down boxes on the right.
Additional Related Links
Ticket to Ride (April 2006)
Katherine Freund: Reinventing Life After Driving (April 2006)
Coping With High Gas Prices (October 2005)
When to Stop Driving (AARP.org)
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